FAQ
General Questions
Find answers to common questions about Oryx services, bookings, payments, vehicle options, cancellations, and customer support in one place.
To rent a car with Oryx, you need a valid driving license, government-issued ID proof, minimum age compliance, and payment confirmation at booking time.
Car rental costs with Oryx vary by vehicle type, rental duration, and distance. Prices include insurance and taxes. Contact us for exact rates and personalized quotes based on your travel needs.
Car rental costs with Oryx vary by vehicle type, rental duration, and distance. Prices include insurance and taxes. Contact us for exact rates and personalized quotes based on your travel needs.
Yes, you can rent a car with a debit card at Oryx, provided it’s accepted for the booking and meets security deposit requirements. Additional verification may apply.
Reservation Questions
Find detailed answers to all reservation-related questions, including booking process, availability, modifications, cancellations, confirmations, and payment options to help you plan your trip easily.
You can book online through our website, by phone, or via WhatsApp. The process is quick, secure, and user-friendly.
Yes, reservations can be modified or cancelled before pickup time. Cancellation policies may vary based on booking type.
Yes, once your reservation is confirmed, you’ll receive a confirmation via email or WhatsApp with all booking details.
Yes, advance payment may be required to secure your booking, depending on vehicle type and rental duration.
Payments Questions
Find answers to common payment questions, including accepted payment methods, advance payments, security deposits, refunds, invoices, and transparent pricing to ensure a smooth and hassle-free booking experience.
We accept debit cards, credit cards, UPI, net banking, and cash, depending on booking type and location.
Yes, advance payment may be required to confirm your reservation and secure the selected vehicle.
Yes, all quoted prices include applicable taxes with no hidden charges.
Refunds are processed to the original payment method within the stated timeline after cancellation or adjustment.
